THE PROBLEM
Connecting fragmented work.
Customer information and follow-up tasks can become scattered across notes and separate tools, making it difficult for pharmacy staff to coordinate their work.
AREYCI Product / Pharmacy Technology
PharmacyCRM
A pharmacy workspace that connects customer records, staff notes, and follow-ups to support continuity across everyday customer interactions.
In development
Pharmacy Customer Relationship Management
The product is in development. Request a walkthrough to confirm current functionality and suitability for your pharmacy.
- Project type
- AREYCI Product
- Industry
- Pharmacy Technology
- Technology
- ASP.NET Core · SQL Server · Next.js
THE SOLUTION
A connected application.
PharmacyCRM brings customer profiles, internal notes, activity history, and follow-up work into a shared workspace for pharmacy teams.
FUNCTIONAL SCOPE
The work the software brings together.
These areas describe the development scope. Confirm current feature availability with AREYCI.
Customer relationships
- Customer profiles and activity timelines
- Internal staff notes and customer history
Staff coordination
- Follow-up tasks and a dedicated work queue
- Role-based access for pharmacy staff
Connected access
- Staff CRM workspace
- A separate customer portal
Architecture
An ASP.NET Core API and SQL Server data layer support the staff CRM and customer portal, with permissions controlling access to customer records and workflows.
Engineering challenges
Pharmacy teams need useful customer context while keeping internal notes and staff actions within appropriate access boundaries.
Development approach
Connect customer records with notes and follow-up tasks, define staff permissions, and validate everyday workflows across the CRM and customer portal.
Current status
The product is in development. Request a walkthrough to confirm current functionality and suitability for your pharmacy.
Discuss a walkthrough with AREYCI to review available functionality and next development priorities.
YOUR NEXT STEP
Working through a similar business problem?
You don’t need a technical specification to start. Tell us how your business works, what is difficult today, and what you want to improve.